A request for refunds must be made in writing and submitted to either the Sunshine Coast International College Manager at Level 3, 233 Castlereagh street, Sydney, NSW 2000, Australia or electronically to: firstname.lastname@example.org
Your pre-paid tuition fees will be refunded in full if you are not issued with a Student Visa. Written evidence (Letter of Refusal from the Australian Government) of such refusal will be required.
If you withdraw because of any other reason and inform Sunshine Coast International College (the College) in writing 28 days or more before your course commencement date, 90% of the pre-paid tuition fee will be refunded.
If you withdraw in writing within 27 days of your course commencement date the College will retain 50% of the pre-paid tuition fee.
No tuition fees will be refunded after the course commencement date.
Tuition fees are not transferable to other institutions or students within 28 days before the enrolment begins and once enrolment
The College will retain the application, airport pickup, home-stay placement and home-stay deposit fees in all cases.
The Overseas Student Health Cover & Tuition fees to which you are entitled via electronic transfer to a nominated bank account in your country.
Refunds will not be issued once you commence study if the Department of Immigration and Border Protection excludes you from study, if you are expelled or if you withdraw from study.
If a student should become seriously ill or has to return home due to compassionate or compelling circumstances such as a family death or serious illness, the College may issue a refund for the unused portion of tuition. This refund is at the discretion of the College and all documentary evidence would be required. E.g. Medical Certificates, etc.
This agreement does not remove the right to take further action under Australia’s consumer protection laws.
The registered provider’s dispute resolution processes do not circumscribe the student’s right to pursue other legal remedies.
The College abides by the rules of the Tuition Protection Service (TPS) and the Overseas Student Protection Fund (OSPF).
The College is required to accept tuition fees under a particular formula:
For course enrolment periods of between 1 and 24 weeks, the student will be required to pay 100% of tuition fees in advance unless otherwise agreed to by the College. For any course longer than 24 weeks, the student is only required to pay 50% of fees prior to commencement, and the remaining 50% of fees 4 weeks before the start of the second half of their course. The payment schedule will be set down in the student’s Letter of Offer.
Note: This formula is only applicable to tuition fees. Fees regarding application, airport transfers, guardianship and accommodation are not subject to this regime, and their inclusion in the student’s payment schedule will be set down in the student’s Letter of Offer.
CRICOS Provider Code: 03349B
ABN number: 61 151 467 668